Challenge
The sales team at a large steel manufacturer faced significant hurdles in navigating vast amounts of data, including product purchase histories, customer engagement records, and sales quotes. Time-consuming manual searches limited the ability to make quick, informed decisions. Existing tools lacked the ease-of-use necessary to support dynamic and growing sales objectives.
Approach
C3 AI deployed its generative AI solution over 13 weeks, hosted in a cloud environment, integrating eight live data sources with tens of thousands of rows and more than three years of data. The platform enabled the company sales representatives to query customer and sales information using natural language, delivering relevant, hallucination-free responses.
Solution Architecture
Proven results in weeks, not years
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